Player Safety First

Responsible Gaming at cb88

We believe entertainment should always feel in control. Explore our safety tools designed to keep your gaming experience healthy, enjoyable, and within your personal limits.

Our Approach

Gaming Should Be Fun, Not a Problem

At cb88, we are deeply committed to providing a safe and enjoyable betting environment for all players in Bangladesh. Gambling is a form of entertainment — it should be approached as a leisure activity with a fixed budget, never as a way to earn income or escape personal difficulties. Our responsible gaming framework is built around transparency, player empowerment, and ongoing support.

We understand that for a small number of players, gambling can shift from a fun hobby into something more challenging. That is why cb88 provides practical tools and clear guidance to help you stay in control at every stage of your gaming journey — from your very first deposit to enjoying live cricket betting on BPL match day.

Important: cb88 is strictly for adults aged 21 and above. It is illegal and against our terms for anyone under 21 to register or place a bet on this platform. If you believe a minor has accessed an account, please contact our support team immediately.

21+ This service is for adults aged 21 and above only

Safety Tools

Tools We Provide to Keep You in Control

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Self-Exclusion

Temporarily or permanently close your account if you need a break from gambling.

⏱️
Time-Out Mode

Pause your account for 24 hours, 7 days, or 30 days with a single request.

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Deposit Limits

Set daily, weekly, or monthly deposit caps to manage exactly how much you fund your account.

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Reality Checks

Enable in-session reminders that display how long you have been playing and your net result.

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Activity History

Review your full betting and transaction history any time from your account dashboard.

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Support Access

Our player support team is available every day to discuss any concerns about your gaming habits.

Know Your Limits

Setting Healthy Boundaries

Responsible gambling starts with honest self-awareness. Before you log in and play, take a moment to set clear personal boundaries. The following habits can help you keep gaming enjoyable for the long term — whether you enjoy cricket betting, slots, or live casino games at cb88.

  • Set a fixed budget — Decide in advance how much money you can comfortably afford to lose. Never gamble with funds intended for rent, bills, or family expenses.
  • Play with time limits — Decide how many hours per session you will spend on the platform. Use our time-out feature if you find yourself exceeding that plan.
  • Never chase losses — Trying to win back lost money by increasing stakes is one of the most common paths to problem gambling. Accept losses as the cost of entertainment.
  • Balance gambling with other activities — Make sure gambling is one of many leisure activities in your life, not the primary one. Maintain friendships, hobbies, and social connections outside the platform.
  • Stay sober while playing — Avoid placing bets under the influence of alcohol or medication. Impaired judgment can lead to decisions you may regret later.

Tip: You can request a deposit limit reduction or account time-out at any time by contacting our support team at [email protected]. Reductions take effect immediately; increases may take up to 7 days to allow a cooling-off period.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually. The earlier you recognise these warning signs in yourself or someone you care about, the easier it is to take action and regain control.

  • Gambling beyond your intended time or budget on a regular basis
  • Feeling restless, irritable, or anxious when trying to reduce or stop gambling
  • Borrowing money or selling possessions specifically to fund gambling sessions
  • Lying to friends or family about how much time or money you spend on gambling
  • Using gambling as a way to escape stress, depression, or everyday problems
  • Continuing to gamble despite repeated significant financial losses

Recognising these patterns does not make you a bad person — it makes you self-aware. Reach out to our support team or a professional counselling service. Taking that first step is a sign of strength, not weakness.

Account Controls

Self-Exclusion and Time-Out Explained

Self-exclusion is the most powerful tool available to players who feel that gambling is negatively affecting their lives. When you activate self-exclusion at cb88, your account is locked — you cannot log in, deposit, or place bets for the duration you select. Options range from 6 months to permanent closure.

If you need a shorter break — perhaps during a busy week of IPL matches or after a large bet — our time-out feature lets you pause your account for 24 hours, 7 days, or 30 days. During a time-out, your account data and balance are preserved, but all gameplay and deposit functions are suspended. You can request a time-out directly by contacting support.

Once self-exclusion is in place, cb88 will not send you promotional emails, bonus offers, or match-day notifications for the full duration of the exclusion period. We take this seriously — your wellbeing comes before our marketing.

To request self-exclusion or a time-out, email us at [email protected] with the subject line 'Self-Exclusion Request' or 'Time-Out Request'. Our team will process your request promptly and confirm via email once your account has been restricted.

Our Promise

cb88's Responsible Gaming Commitment

Responsible gaming is not a checkbox at cb88 — it is a core value woven into every aspect of how we operate. Here is what we commit to as a platform serving Bangladeshi players:

  • 🛡️We strictly enforce the 21+ age policy. Every account is subject to identity verification to prevent underage access to our platform.
  • 🔍We monitor gameplay patterns for signs of problem gambling. Our team may reach out proactively if unusual activity is detected on your account.
  • 🎓We educate players through guides like this one, ensuring everyone on cb88 has access to clear information about responsible gambling habits.
  • 📞We provide accessible, responsive support through email every day of the year, so help is never far away when you need it most.
  • ⚖️We never use manipulative practices to encourage problem gamblers to continue playing. Responsible gaming protections override any promotional consideration.

Get Help

Reach Out — You Are Not Alone

If you feel that gambling is becoming a problem in your life — or if someone you know is struggling — please do not hesitate to get in touch. Our support team is here to listen without judgment and to connect you with the right resources. All conversations are treated with complete confidentiality.

Email Support

Write to us any time. We aim to respond to all responsible gaming enquiries within 24 hours.

Response Hours
Daily — Bangladesh Standard Time (BST, UTC+6)

Our team is available every day of the year, including Eid, Pohela Boishakh, and national holidays.

Remember: reaching out for help is a responsible and courageous decision. cb88's support team will treat your situation with care, respect, and complete privacy. We want every player in Bangladesh to have a positive, healthy experience on our platform.

Play Responsibly at cb88

Gambling is entertainment. When it stays that way, it is enjoyable. Log in securely, set your limits, and explore cb88 with confidence.